BookQuest Privacy Policy

Effective Date: 16 June 2024

Last Updated: 15 November 2024

At BookQuest ("Company," "we," "us," or "our"), we prioritize the privacy and protection of your personal data. This Privacy Policy outlines how we collect, process, store, and disclose information in connection with our proprietary application (the "App"). By using our App, you agree to the practices described in this policy.

1. Definitions

For the purposes of this Privacy Policy:

  • Personal Data refers to any information relating to an identified or identifiable natural person.
  • Processing encompasses any operation performed on Personal Data, including collection, storage, retrieval, use, or destruction.
  • Controller refers to the entity that determines the purposes and means of processing Personal Data.

2. Scope of Data Collection

a. Data You Provide

We collect Personal Data that you voluntarily provide, including:

  • Account Information: Name, email address, username, and password.
  • Uploaded Content: Book files or text excerpts for the purpose of generating personalized questions and summaries.
  • Feedback and Support: Data provided through forms or email communications.

b. Automatically Collected Data

We automatically collect certain data, such as:

  • Device Information: IP address, operating system, device type, and app version.
  • Usage Data: Session duration, interactions with features, and preferences.
  • Cookies and Analytics: Tracking technologies to enhance app performance and improve user experience.

3. Purpose and Legal Basis for Processing

We process your data for the following purposes, pursuant to applicable Australian laws:

  • Providing Services: Delivering core functionalities, including question generation and content analysis.
  • Improving Features: Enhancing the user experience through app performance analytics.
  • Legal Compliance: Meeting statutory or regulatory obligations.
  • Consent-Based Activities: Where your explicit consent is required, such as for newsletters or promotional communications.

4. Data Sharing and Disclosure

We do not sell your data to third parties. We may disclose Personal Data in the following scenarios:

  • Service Providers: We engage third-party vendors for secure cloud storage, analytics, and technical support. These providers are contractually bound to process data only in accordance with our instructions and applicable laws.
  • Legal Obligations: We may share data as required to comply with legal obligations, court orders, or government regulations.
  • Business Transactions: In the event of a merger, acquisition, or transfer of assets, Personal Data may be disclosed to the new entity under confidentiality agreements.

5. Data Retention and Security

a. Retention Periods

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer required, we securely delete or anonymize it.

b. Security Measures

We employ encryption, access controls, and regular security assessments to protect Personal Data against unauthorized access or disclosure. Despite these measures, no method of data transmission or storage can be guaranteed as 100% secure.

6. International Data Transfers

Your data may be transferred to and stored on servers located outside your jurisdiction, including in countries that may not have equivalent data protection laws. By using our App, you consent to such transfers, provided they are safeguarded by appropriate contractual or legal mechanisms.

7. Your Rights

As a resident of Australia or other applicable jurisdictions, you may have the following rights:

  • Right of Access: Request details of the Personal Data we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your Personal Data, subject to legal exceptions.
  • Right to Restrict Processing: Temporarily restrict the processing of your data under specific circumstances.
  • Right to Withdraw Consent: Revoke previously provided consent for specific processing activities.

To exercise your rights, please contact us at info@bookquest.site. Verification of identity may be required to process your request.

8. Children’s Privacy

BookQuest is not intended for children under 13 years of age (or the minimum age in the relevant jurisdiction). We do not knowingly collect data from such individuals. If we become aware of such data being collected, it will be promptly deleted.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Material changes will be communicated through the App or via email, as required by applicable laws. Your continued use of the App following such changes constitutes acceptance of the updated policy.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@bookquest.site

Address: 440 Collins Street, Melbourne, Victoria, Australia